Contact support
Write to contact@kylanstudio.com with your operating system, app version, problem description and steps to reproduce it. Screenshots with personal information hidden are helpful. Never send passwords, verification codes or card numbers. We do not ask for these to provide support.
Delete your account or data
In the app: Settings → Account → Delete account, read the warning and confirm. Apple reauthentication may be required. Progress, match history and reviews are lost after successful deletion and cannot be restored. If you cannot open the app, email “Vocab Battle account deletion request” and include your player ID if available. Ownership verification may be needed; see the backup information in Privacy.
Request account deletionCancel or manage a subscription
Open Subscriptions in the App Store or Google Play account used for the purchase. Deleting the app or Vocab Battle account does not stop recurring billing. Request refunds through the store; official help links are below.
Restore Pro benefits
Use the store account that made the purchase, check your connection and choose Restore purchases in the app's Pro section. If it still fails, send transaction information with sensitive details hidden and your app version. Do not buy again just to troubleshoot.
Progress and sign-in
Check your network and linked account if progress has not synced. Guest accounts may be difficult to recover after changing devices; link an account in settings when available. Do not uninstall or clear app data before checking sync status.
Web demo and release status
The website demo contains one question, does not save scores and does not sync with the app. Try again resets the question. Download links are enabled only after a public store listing is confirmed. Coming soon means no download link is available here yet.